Being a host of a place to stay comes with certain responsibilities. Here are some resources to help support you along the way.

Interact smartly

Always pay and communicate on CityKeez. Use CityKeez’s messaging system to get to know your guests and share expectations about the trip or your space.

Read profiles and reviews of your potential guests, and look for verified phone numbers, connected social networks, and references. If potential guests don’t have any profile verifications, you can ask them to complete some.

Trust your intuition: If you don’t feel right about a reservation, don’t accept it.

Fill out your House Rules and House Manual

Completing your House Rules and House Manual helps guests know what to expect. Include anything you’d like people to know before they book – for example, whether (or where) smoking is allowed, whether certain areas are off-limits, your wifi password, or if guests should take off their shoes before coming inside.

If a disaster affects your area and you’d like to help by hosting people in need of emergency housing, you can list your Home for free.

Set requirements for your listing

You can require guests to complete certain verifications before they book, such as Verified ID.

Adding a security deposit to your listing can also help protect you in the event of an accident, like spilled wine on a rug.

Read CityKeez’s Responsible Hosting articles

We encourage hosts to think carefully about their responsibilities. Hosting offers rich experiences, but it comes with a certain level of commitment. We’ve compiled responsible hosting articles that can help you start learning what it takes to be a host in your region.

Remember: In an emergency situation, or if your personal safety is threatened, contact local police or emergency services immediately.